All items will be shipped within 1-2 business days of the order being placed. If you have an occasion that you would like your purchase to arrive in time for, please contact us before you place your order to let us know and we will move heaven and earth to get it to you in time. Styles that are made to order take longer, timeframe will be noted on the particular style. 


Please check the Australia Post website if you would like to know how many days your order will take to arrive.
Orders are shipped from Alphington Vic 3078.
You will receive a confirmation email with tracking details once your parcel has been sent.
Standard shipping - $12
Express shipping - $19 


Orders are sent via FedEx priority delivery service. Orders are shipped from Alphington 3078 , Australia.
You will receive a confirmation email with tracking details once your parcel has been sent.
USA and Canada shipping is charged at a flat rate of $49.
Shipping times vary depending on your location. 
Please read the next section on duties and taxes payable.
Sorry we are unable to ship to Japan, Africa, Romania, Russia.


Any customs duties and taxes payable are not included in the purchase price. Each country charges different rates. Please contact your local customs office if you're unsure what you may have to pay upon delivery of your item. If you refuse delivery due to not wanting to pay customs charges and elect to have the parcel sent back to our warehouse all shipping fees incurred for both delivery and return will be deducted from your refund amount. 


Unfortunately there is no return or refund on sale items or samples during our sample sales. This does not apply to items purchased using a discount code. Note that the purchase must be returned in its original condition and packaging with all tags attached, refund policy does not apply to goods which have been worn, washed or used, damaged after delivery, or if any attempt has been made to alter the product. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer. We recommend that you return the product via a tracked postage service and that you pre pay all postage. Any packages that have been returned via 'return to sender' and incur a charge on our end will be deducted from the final refund amount. You assume any risk of lost, theft or damaged goods during transit & therefore we advise you take out shipment registration of insurance with your postal carrier. FARRAH + SLOANE will not be responsible for parcels lost or damaged in transit. 
Once we have received your return in its original condition, we will check it and arrange for a refund. This may take 2-4 days from the time the return is received.


If the product is in any way faulty (we go to great lengths to ensure it doesn't, however sometimes faults occur), we will either replace it or issue a full refund as quickly as we can.
If your product is faulty when it arrives please contact and we will send you a return postage label.
We have been careful to make sure that the product images represent the actual products and colours, however, please note that these images and guides are references only and there may be discrepancies in colours, sizes or styles. Please also be aware that colours also vary from screen to screen. Exchanges for discrepancy in colour will be treated as a change of mind and our standard refund and exchange terms apply.


If we are unable to deliver your parcel due to an incorrect delivery address, or if the parcel is returned to us as undeliverable, an extra postage fee will apply to send it again. If this occurs, we will contact you to consider your options.
We do not offer refunds on missing items that have been marked by the courier as ‘delivered’. All duties and taxes that may be charged in relation to the import of your order are your responsibility.